General Inquiries
When will my package be shipped?
After payment is received, please allow us 2-3 days to pack your order/s.
*Please note that we only ship on weekdays only. Holidays and weekends are not included.
Once your order is shipped, expect an email notification with a tracking number or pickup details.
When will I receive my package?
Estimated time of arrival:
- Metro Manila: within 2-3 days
- South and North Luzon: within 5-7 days
- Visayas and Mindanao within 7-10 days
Same day delivery
For same-day delivery/pickup, please message us on Instagram.
COD (cash on delivery)
We don't accept cash on delivery. We require payment before processing your order.
Payment methods
- BPI
- Gcash
- Paypal
Deadline of payment
Please settle your order within 24 hours to avoid cancellation.
Once done, please email us the proof of payment at lovebrownph@gmail.com with your ORDER # as the subject.
Shipping rates
Metro Manila: P70.00
North and South Luzon: P120.00
Visayas and Mindanao: P150.00
Bulk orders
How to order in bulk?
For bulk orders, please email us at lovebrownph@gmail.com or message us on Instagram, and we will get back to you as soon as possible.
What is your lead time for bulk orders?
Our lead time is 1-2 months.
Please order in advance to avoid delays or unforeseen circumstances.
Do you accept orders for special occasions?
Yes, we'd love to curate products for your special occasion! Just send us the idea you'd like to create and the products you'd like to order.
Please email us at lovebrownph@gmail.com or message us on Instagram, and we'll get back to you as soon as possible.